Returns & Exchanges

Easy Return
Refunds/Exchanges Policy

Mydiscountbag’s Guarantee

At fancybags.ru, we are pride of ourselves on offering quality merchandise.
We want you to be completely happy with your order. 
If you are unsatisfied for any reason, simply follow the instructions below.

Shipping Errors and Damages

Please email us if your order arrived damaged or if a packing error occurred; You may provide us with your order number, track number, and a description of what happened. We will let you know what to do next. If a replacement item is in stock, we will reship it to you immediately, you will be charged for the second shipment, but you will be credited for the original item including delivery and handling once the item has been delivered.

Return
The merchandise may be mailed back to us, return item within 15days from delivery 
Please contact  [email protected] for the return address. 
And tell us what matter with the merchandise you received
You will get a Refunds/Exchanges Authorization from us 
Please e-mail and tell us a package is coming back, provide us with a tracking number and carrier you used 
Remember that shipping is at the expense of the customer.

And the shipping fee should paid by customers.If the quality problem as damged,then we bear.